PRIVACY POLICY

Last Updated: July 12, 2026

MktGrwth, owned and operated by Riant Holdings, Inc.

MktGrwth is a brand owned and operated by Riant Holdings, Inc. (collectively, “MktGrwth,” “Riant,” “we,” “our,” or “us”). All services, communications, transactions, customer interactions, and technology-enabled solutions offered under the MktGrwth name are provided through Riant Holdings, Inc. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our websites, submit forms, call or text us, use our demonstrations, interact with our artificial-intelligence-enabled systems, or use our marketing, website, CRM, communication, automation, and related services (collectively, the “Services”).

Some demonstrations may use a demonstration brand or domain owned or operated by Riant Holdings, Inc., including Riant Roofing. When this Privacy Policy is linked from a demonstration, it governs information collected through that demonstration unless a separate privacy notice expressly applies.

By using the Services, you acknowledge this Privacy Policy. Where consent is required by law, we will request it separately. Consent to receive marketing text messages is not a condition of purchasing any product or service.

1. Information We Collect

A. Information You Provide

·    Contact information, such as your name, company name, email address, telephone number, mailing address, and website address.

·    Business information, including services offered, service areas, business hours, staff roles, calendars, appointment rules, and operational preferences.

·    Information submitted through forms, chat, email, telephone calls, text messages, demonstrations, surveys, calendar bookings, or support requests.

·    Billing, subscription, and transaction information. Payment-card information may be processed by third-party payment processors and may not be stored directly by us.

·    Client-provided content, customer lists, knowledge-base materials, scripts, frequently asked questions, workflow instructions, and configuration data used to provide the Services.

B. Information Collected Automatically

·    Internet Protocol address, browser type, device type, operating system, device identifiers, and approximate location derived from an IP address.

·    Pages viewed, links clicked, referral source, session duration, form interactions, and other website or funnel activity.

·    Cookies, pixels, tags, analytics identifiers, and similar technologies used to operate the Services, measure performance, attribute advertising, and improve user experience.

·    Call, text, email, chat, appointment, and system-event metadata, including dates, times, delivery status, routing information, and interaction logs.

C. Phone, SMS, and Voice Information

·    Phone numbers, message content, voicemail, timestamps, delivery status, carrier information, and opt-in and opt-out records.

·    Call audio, call recordings, and transcripts where permitted by applicable law, together with summaries, routing information, and quality-assurance data.

·    Information needed to support carrier registration, messaging compliance, fraud prevention, call routing, and delivery.

·    Records of consent, revocation of consent, HELP requests, STOP requests, and other communication preferences.

D. AI and Automated-Interaction Information

·    Prompts, questions, responses, transcripts, summaries, classification results, appointment details, and other information generated during AI-assisted interactions.

·    Configuration settings, approved knowledge, restrictions, escalation rules, and human-handoff instructions used to operate an AI-enabled service.

E. Information From Third Parties

·    Information from CRM, calendar, advertising, analytics, payment, email, telephone, messaging, hosting, identity-verification, compliance, and automation providers.

·    Information from social media or advertising platforms when you interact with an advertisement, lead form, or tracking technology, subject to the privacy settings and policies of those platforms.

2. How We Use Information

·    Provide, configure, host, maintain, support, secure, and improve the Services.

·    Create and manage websites, CRM records, pipelines, workflows, calendars, AI agents, call routing, text messaging, chat, appointment booking, follow-up, and review-request systems.

·    Respond to inquiries, provide demonstrations, schedule appointments, deliver customer support, and communicate about accounts, billing, service activity, and system status.

·    Process transactions and administer subscriptions and client relationships.

·    Operate, configure, monitor, test, troubleshoot, and improve the performance of AI-enabled services provided to clients.

·    Measure website and advertising performance, analyze usage, prevent fraud or abuse, and improve our business operations.

·    Comply with legal obligations, carrier rules, messaging requirements, contractual obligations, and valid governmental or legal requests.

·    Send marketing communications only where permitted and in accordance with your communication preferences.

3. SMS and Mobile Messaging Program

·    MktGrwth, owned and operated by Riant Holdings, Inc., may send SMS communications related to inquiries, demonstrations, appointments, service delivery, account activity, customer support, reminders, and other requested business communications.

·    When you provide a mobile number and affirmatively opt in, you consent to receive the categories of messages described at the point of collection. Message frequency varies based on your interactions, account activity, and requested services. Message and data rates may apply.

·    You may opt out at any time by replying STOP. You may request assistance by replying HELP. We may also honor other reasonable methods of revoking consent as required by applicable law.

·    Carriers are not liable for delayed or undelivered messages. Message delivery and activation may depend on carrier registration, verification, filtering, and approval.

·    Consent to receive promotional or marketing text messages is not a condition of purchase. Where applicable, promotional consent is obtained separately from consent for service-related or transactional communications.

Mobile Information and SMS Consent

·    MktGrwth does not sell, rent, share, transfer, or disclose mobile phone numbers or SMS consent information to third parties or affiliates for marketing or promotional purposes.

·    Mobile information is used to provide requested services, demonstrations, scheduling, reminders, account notifications, customer support, and related business communications.

·    Information may be shared with service providers and subcontractors only as necessary to provide supporting services. Text-message originator opt-in data and consent will not be shared with third parties, except aggregators, carriers, and providers involved in delivering the text-message services or as required by law.

4. AI-Enabled Services, Call Recordings, and Voice Data

·    Our Services may use artificial intelligence and automated tools to answer calls, respond to text or chat messages, summarize conversations, collect information, classify inquiries, assist with scheduling, trigger workflows, and support customer service and marketing operations.

·    Where required by law or appropriate for transparency, the interface or communication may identify that a person is interacting with an AI-enabled system.

·    AI-generated responses may be inaccurate, incomplete, unexpected, or unsuitable for a particular situation. Clients are responsible for approving the knowledge, instructions, restrictions, escalation rules, permitted use cases, and human-handoff procedures configured for their account.

·    We do not guarantee that every AI-generated response will be error-free. AI systems should not be used as a substitute for professional legal, medical, financial, insurance, emergency, or other regulated advice.

·    Where permitted by applicable law, telephone calls may be recorded or transcribed for service delivery, demonstrations, quality assurance, security, troubleshooting, support, and evaluation or improvement of account-specific configurations.

·    We do not use ordinary voice recordings or transcripts to create a biometric voiceprint or to uniquely identify a person through voice biometrics unless we provide separate notice and obtain any consent required by applicable law.

·    We may use interaction data to operate, secure, troubleshoot, evaluate, and improve the Services. We do not claim the right to train a proprietary general-purpose AI model on client or consumer content merely because it passes through the Services.

5. Client Data and Our Service-Provider Role

·    When a client uses the Services to communicate with or process information about the client’s customers, prospects, employees, or other individuals, MktGrwth generally processes that information on the client’s behalf and under the client’s instructions.

·    The client is responsible for providing any notices, obtaining any permissions or consents, establishing an appropriate legal basis, and configuring the Services in compliance with laws applicable to the client’s business and communications.

·    An individual whose information is processed on behalf of a client may need to direct a privacy request to that client. When appropriate, we will assist the client in responding to verified requests as required by contract or applicable law.

6. How We Disclose Information

·    We may disclose information to telephone, SMS, email, CRM, AI, automation, hosting, analytics, advertising, payment, calendar, compliance, verification, cybersecurity, and customer-support providers that help us operate the Services.

·    We may disclose information to professional advisers, insurers, auditors, lenders, investors, or prospective purchasers in connection with legitimate business operations, subject to appropriate confidentiality obligations.

·    We may disclose information if required by law, subpoena, court order, governmental request, or when reasonably necessary to protect rights, safety, or property; prevent fraud; enforce agreements; or investigate abuse.

·    We may transfer information in connection with a merger, financing, acquisition, reorganization, sale of assets, or similar corporate transaction.

·    We do not sell personal information for monetary payment. We also do not share mobile phone numbers or SMS consent information for third-party marketing or promotional purposes.

·    Some uses of advertising technologies may be considered targeted advertising, sharing, or a sale under certain state privacy laws. Where applicable, you may opt out as described in Sections 7 and 11.

7. Cookies, Analytics, Targeted Advertising, and Universal Opt-Out Signals

·    We may use cookies, pixels, tags, local storage, and similar technologies to keep websites functioning, remember preferences, understand usage, measure conversions, attribute advertising, create or measure audiences, and improve performance.

·    Third-party advertising and analytics providers may collect information through these technologies under their own privacy policies. You may control cookies through browser settings and, where available, our consent tools. Disabling certain technologies may affect website functionality.

·    Targeted Advertising Notice: We may process information about website visits, advertisement interactions, and demo activity for targeted advertising, audience measurement, attribution, and campaign optimization. Where applicable, you may request to opt out of targeted advertising or a legally defined sale of personal data.

·    Where required by applicable law, we will honor legally recognized universal opt-out signals, such as Global Privacy Control (GPC), as a request to opt out of targeted advertising or the sale of personal data for the browser or device from which the signal is sent. Because these signals are browser- and device-specific, they may not apply across different browsers or devices unless associated with an authenticated account.

·    A website visit or ad click does not automatically provide us with your name, email address, or telephone number unless you voluntarily submit that information or interact with a call, text, chat, or booking feature.

8. Data Retention

·    We retain information for as long as reasonably necessary to provide the Services, maintain business and compliance records, resolve disputes, enforce agreements, prevent fraud, and satisfy legal, tax, accounting, carrier, and contractual requirements.

·    Retention periods vary depending on the type of information, the client relationship, legal obligations, platform capabilities, and the purpose for which the information was collected.

·    When information is no longer reasonably required, we may delete, de-identify, or aggregate it. Backup copies may remain for a limited period until overwritten or deleted through normal system processes.

9. Account Suspension, Termination, and Client Data

·    If a client account is overdue, terminated, or otherwise no longer eligible for service, access may be suspended and data may be deleted after applicable notice and subject to contractual terms, legal requirements, and platform limitations.

·    Clients should export information they are required to retain before termination. Deletion may include contacts, messages, call records, automations, AI logs, phone-number configurations, calendars, and workflow settings, and may be irreversible.

10. Data Security

·    We use administrative, technical, and physical safeguards designed to protect information appropriate to its nature and the risks involved. These measures may include access controls, authentication, encryption, monitoring, vendor management, and data-minimization practices.

·    No security system, transmission method, or storage platform is completely secure. We cannot guarantee absolute security, and you provide information at your own risk.

·    If we become aware of a security incident affecting information for which notice is legally required, we will provide notice as required by applicable law.

11. Your Privacy Rights, Requests, and Appeals

·    Depending on where you live and subject to applicable exceptions, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information; to opt out of certain processing; or to appeal a decision concerning a privacy request.

·    Texas residents may have rights under the Texas Data Privacy and Security Act, subject to the law’s scope, exemptions, and verification requirements.

·    To submit a privacy request or targeted-advertising opt-out request, email [email protected] with the subject line “Privacy Request.” Privacy requests for MktGrwth are administered by Riant Holdings, Inc. We may need to verify your identity and authority before completing a request. Authorized agents may be required to provide proof of authorization.

·    We will respond within the time required by applicable law. For requests governed by the Texas Data Privacy and Security Act, the response period is generally 45 days and may be extended once by an additional 45 days when reasonably necessary and permitted by law.

·    If we decline to take action on a request, we will explain the decision and provide instructions for appealing it where required by applicable law.

·    To appeal a decision, email [email protected] with the subject line “Privacy Appeal.” Include the original request, the decision being appealed, and the reason you believe the decision should be reconsidered. Where the Texas Data Privacy and Security Act applies, we will respond in writing within 60 days after receiving the appeal.

·    If we deny an appeal governed by the Texas Data Privacy and Security Act, we will explain the reasons and provide information about how to submit a complaint to the Texas Attorney General.

·    You may opt out of marketing email by using the unsubscribe link in the message and may opt out of text messaging by replying STOP.

12. Children’s Privacy

·    The Services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

13. Third-Party Services and Links

·    The Services may contain links to or integrations with third-party websites, software, platforms, calendars, payment processors, AI providers, telephone providers, and social networks. Their privacy practices are governed by their own policies, and we are not responsible for their content, security, or privacy practices.

14. International Users

·    MktGrwth is based in the United States. If you access the Services from another country, your information may be transferred to and processed in the United States and other jurisdictions where our service providers operate. Applicable privacy rights may vary by location.

15. Changes to This Privacy Policy

·    We may update this Privacy Policy from time to time to reflect changes in our Services, technology, business practices, or legal requirements. The “Last Updated” date identifies the current version. Material changes may be communicated through the website, account notification, or other appropriate means.

16. Contact Us

MktGrwth

Owned and operated by Riant Holdings, Inc.

Email: [email protected]

Phone: 972-402-6259

Website: https://mktgrwth.com

Location: Dallas-Fort Worth, Texas