TERMS & CONDITIONS
Last Updated: July 12, 2026
MktGrwth, owned and operated by Riant Holdings, Inc.
MktGrwth is a brand owned and operated by Riant Holdings, Inc. (collectively, “MktGrwth,” “Riant,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern access to and use of mktgrwth.com, our funnels and demonstration sites, and the website, CRM, telephone, SMS, email, chat, artificial-intelligence, automation, consulting, hosting, marketing, and related services we provide (collectively, the “Services”). All Services, communications, transactions, and customer relationships offered under the MktGrwth name are provided through Riant Holdings, Inc.
By accessing a website or demonstration, submitting a form, creating an account, signing or accepting a proposal, order form, statement of work, or other service document, paying an invoice, or using the Services, you agree to these Terms. If you act for a company or other organization, you represent that you have authority to bind that organization. If you do not agree, do not use the Services.
Specific client agreements control.
Pricing, deliverables, implementation details, initial commitment, cancellation notice, and other client-specific terms are stated in the applicable signed proposal, order form, statement of work, master services agreement, or similar document. If one of those documents conflicts with these Terms, the signed client-specific document controls for that conflict.
1. Services and Client-Specific Documents
MktGrwth provides managed technology and marketing services that may include website design and maintenance, hosting, CRM and pipeline configuration, AI-enabled voice answering, conversational text and website chat, missed-call recovery, lead qualification, appointment booking, follow-up workflows, review-request workflows, analytics, integrations, consulting, and related implementation and support.
The exact Services, fees, usage allowances or pass-through charges, implementation schedule, support level, and subscription term are defined in the applicable client-specific document. Requests outside the agreed scope may require a separate quote, change order, or additional fee.
We may improve or modify the methods, software, vendors, infrastructure, or workflows used to provide the Services, provided that we do not materially reduce the contracted core functionality during a paid term without reasonable notice or an appropriate substitute.
2. Eligibility, Accounts, and Authorized Users
· You must be at least 18 years old and able to enter a binding agreement.
· You must provide accurate business, contact, billing, compliance, and account information and keep it current.
· You are responsible for determining who may access your account, protecting credentials, using multi-factor authentication where available, and promptly reporting suspected unauthorized access.
· Actions taken through your account or by your authorized users are treated as actions authorized by you unless you promptly notify us of unauthorized use.
3. Demonstrations and Demonstration Brands
Certain Services may be demonstrated through a sample business, website, phone number, chat experience, or other demonstration environment. Riant Roofing and similar names may be used as demonstration brands owned or operated by Riant Holdings, Inc. A demonstration is intended to show how technology can work; it is not a promise that every feature, response, workflow, integration, or result will be included in a client’s final configuration.
· MktGrwth and Riant Holdings, Inc. do not provide roofing, emergency repair, insurance-adjusting, or other contractor services through a demonstration.
· Do not use a demonstration to report an emergency, request immediate property protection, submit payment-card information, or provide sensitive information that is not needed to test the system.
· An appointment or service request entered in a demonstration does not create a contractor-customer relationship and may not result in an actual appointment or service visit.
· Demonstration interactions may be recorded, transcribed, logged, or reviewed as described in our Privacy Policy.
4. Onboarding, Implementation, and Client Cooperation
Successful implementation depends on timely and accurate cooperation from the client. You agree to:
· Provide requested business information, legal entity details, services, service areas, hours, pricing or estimate rules, FAQs, escalation preferences, calendars, staff contacts, and other configuration materials.
· Provide authorized access to domains, websites, calendars, CRM systems, telephone systems, advertising accounts, email accounts, and other platforms needed for the agreed scope.
· Review and approve website content, AI knowledge, scripts, restrictions, qualification questions, appointment rules, notices, and human-handoff procedures before launch.
· Identify regulated, high-risk, emergency, or legally restricted topics that the AI or automation must not address.
· Respond to questions and approval requests within a reasonable time.
Delays caused by missing information, unavailable access, platform changes, carrier review, third-party approval, or delayed client decisions may extend implementation dates. Unless a client-specific document states otherwise, timelines are estimates rather than guarantees.
5. AI-Enabled Services and Automated Communications
The Services may use artificial intelligence and automation to answer calls, respond to text and chat messages, collect information, classify inquiries, summarize conversations, route contacts, trigger workflows, provide approved information, assist with scheduling, and support follow-up.
· AI responses may be generated and sent automatically without advance human review unless the client-specific configuration states otherwise.
· AI output may be inaccurate, incomplete, delayed, unexpected, or unsuitable for a particular situation. No AI system is error-free.
· The client is responsible for approving the knowledge, instructions, restrictions, permitted use cases, escalation rules, and human-handoff process used for its account and for periodically reviewing performance.
· The client must maintain staff or other procedures to receive escalations, review urgent notifications, confirm appointments where appropriate, and handle matters that require human judgment.
· AI must not be relied on for emergency response or professional legal, medical, financial, tax, insurance, public-adjusting, safety, or other regulated advice.
· MktGrwth may adjust, pause, or restrict an AI workflow when reasonably necessary to address unsafe output, legal risk, abuse, security concerns, or platform requirements.
Where required by law or appropriate for transparency, callers and users may be informed that they are interacting with an AI-enabled or automated system.
6. Call Recording, Transcription, and Voice Features
Telephone or voice interactions may be recorded, transcribed, summarized, analyzed, or routed when such features are enabled. Each party is responsible for complying with laws applicable to its own conduct.
· The client must provide any legally required notices and obtain any legally required consent for recording, monitoring, transcription, automated calling, or AI-assisted voice interactions involving the client’s contacts.
· The client may not remove or bypass a recording, AI, or consent disclosure that is required by law or included as part of an approved compliance configuration.
· Ordinary call recordings and transcripts are not intended to create biometric voiceprints or uniquely identify individuals through voice biometrics unless separate written terms, notice, and required consent apply.
· Outbound AI or automated calls may be used only for lawful purposes and only when the client has the consent, permission, or other legal basis required for the intended recipients and use case.
7. Client Communications and Messaging Compliance
MktGrwth supplies technology and implementation support, but the client controls its business, contact lists, communication purposes, message content, recipients, offers, and customer relationships. Each party is responsible for its own legal obligations. The client is responsible for ensuring that its use of the Services complies with applicable communication, telemarketing, advertising, privacy, and industry rules, including consent, do-not-call, opt-out, recordkeeping, and content requirements.
· Use only contacts for whom the client has a lawful basis to call, text, or email, and retain evidence of consent where required.
· Honor STOP, unsubscribe, revocation, do-not-call, and similar requests promptly and do not attempt to circumvent suppression controls.
· Do not upload purchased, scraped, harvested, or unlawfully obtained contact lists.
· Do not send deceptive, misleading, harassing, discriminatory, illegal, or carrier-prohibited messages or content.
· Provide accurate sender identification, opt-in language, privacy and terms links, and other disclosures required for the use case.
· Comply with applicable laws and rules, including the TCPA, CAN-SPAM Act, state telemarketing laws, carrier requirements, and platform policies.
Carrier Registration and Approval
Business texting may require A2P 10DLC registration, toll-free verification, or other carrier review. The client must provide accurate legal business information and cooperate with registration, verification, and audit requests. Approval, activation timing, delivery, throughput, and continued availability are controlled by carriers and third-party providers and are not guaranteed by MktGrwth. Carriers may filter, delay, block, suspend, or fine messaging traffic. The client is responsible for costs, penalties, or remediation arising from the client’s unlawful content, recipients, consent practices, or misuse.
8. MktGrwth Mobile Messaging Program
When you opt in to receive text messages directly from MktGrwth, owned and operated by Riant Holdings, Inc., you may receive messages related to inquiries, demonstrations, appointments, reminders, service delivery, customer support, account activity, and other requested business communications. Promotional messages are sent only where separately authorized or otherwise permitted by law.
· Message frequency varies based on your interactions and requested services.
· Message and data rates may apply.
· Consent to receive promotional text messages is not a condition of purchase.
· Reply STOP to unsubscribe. Reply HELP for assistance or email [email protected].
· Carriers are not liable for delayed or undelivered messages.
· Your use of mobile messaging is also governed by our Privacy Policy.
9. Client Business, End Customers, and Appointments
MktGrwth is not a party to transactions between a client and the client’s customers, prospects, employees, or other contacts. The client is solely responsible for its products and services, licenses, insurance, estimates, contracts, warranties, service delivery, customer complaints, employment practices, and compliance obligations.
· A lead, classification, summary, appointment, or qualification produced by the Services may be incomplete or based on inaccurate information supplied by the contact. The client must verify material information before relying on it.
· The client remains responsible for honoring, confirming, rescheduling, or canceling appointments and for communicating any service limitations or emergencies.
· The client must review and approve claims about services, pricing, financing, warranties, reviews, certifications, licensing, insurance, response times, and results.
· The client must comply with review-platform rules and may not use the Services to create fake reviews, suppress legitimate criticism, or improperly condition incentives on positive reviews.
10. Client Content, Data, Privacy, and Permissions
“Client Content” includes logos, trademarks, photographs, videos, copy, offers, business information, knowledge-base material, contact lists, customer data, scripts, and other material supplied or directed by the client. The client retains ownership of Client Content and grants MktGrwth and its service providers a nonexclusive, worldwide, royalty-free license to host, copy, modify, transmit, display, and otherwise use Client Content as reasonably necessary to provide, secure, support, and improve the client-specific Services.
· The client represents that it has the rights and permissions necessary for MktGrwth to use Client Content and process client-provided data as instructed.
· The client is responsible for privacy notices, consents, legal bases, retention requirements, and responses to requests from individuals whose data the client processes through the Services.
· MktGrwth generally processes client customer data as a service provider or processor on the client’s behalf, subject to our Privacy Policy and any applicable data-processing terms.
· The client should not submit sensitive information unless it is necessary for an agreed use case and appropriate safeguards and permissions are in place.
· The client must export records it is legally or operationally required to retain before access ends.
11. Intellectual Property and Service Components
Client-Owned Material
The client retains ownership of its preexisting trademarks, original content, customer data, and other Client Content. Ownership of any specifically commissioned deliverable is governed by the applicable client-specific document and is subject to full payment.
MktGrwth and Third-Party Material
Unless a signed client-specific document expressly states otherwise, MktGrwth and its licensors retain all rights in the Services and in reusable or underlying materials, including software, platform access, templates, page structures, code, designs, methods, playbooks, workflows, automations, prompts, AI configurations, knowledge structures, scripts, integrations, dashboards, documentation, and improvements.
· The client receives a limited, nonexclusive, nontransferable right to use the contracted Services during the paid subscription term.
· The client may not copy, resell, sublicense, reverse engineer, extract, reproduce, or use underlying service components to build or assist a competing product or service except as permitted by law or written agreement.
· Third-party software, stock assets, fonts, plugins, and integrations remain subject to their own licenses and restrictions.
· Feedback and suggestions may be used by MktGrwth without restriction, provided we do not publicly disclose the client’s confidential information.
12. Domains, Phone Numbers, and Third-Party Accounts
Ownership and control of domains, websites, telephone numbers, email accounts, advertising accounts, calendar accounts, CRM subaccounts, and other assets are governed by the client-specific document and the applicable provider’s rules.
· Where practical, clients should maintain ownership of their primary domain and grant MktGrwth the access needed to perform the Services.
· Phone numbers provisioned through a third-party platform remain subject to provider and carrier rules. Number availability, continued use, transfer, or porting is not guaranteed.
· Any requested transfer or port may require identity verification, account good standing, payment of outstanding amounts and transfer fees, advance notice, provider approval, and compliance with applicable rules.
· Access to CRM, AI, automation, hosting, and platform features may end when the subscription ends unless transfer rights are expressly included in the client-specific document.
· The client is responsible for third-party accounts it owns, including compliance with those providers’ terms and payment of charges not included in the MktGrwth fee.
13. Fees, Billing, Usage Charges, and Taxes
Fees and Payment Authorization
Fees, setup charges, deposits, recurring charges, minimum commitments, and usage billing are stated in the applicable client-specific document. By providing a payment method, the client authorizes Riant Holdings, Inc. or its payment processor to charge amounts when due under that document.
· Setup, implementation, and custom-development fees become nonrefundable once work begins unless the client-specific document states otherwise.
· Recurring fees are generally billed in advance. Telephone, SMS, email, AI, carrier, registration, verification, and other usage-based charges may be billed in advance, in arrears, through prepaid credits, or as pass-through charges.
· The client is responsible for usage generated through the account, including usage caused by the client’s staff, customers, workflows, testing, misconfiguration, or compromised credentials, except to the extent directly caused by MktGrwth’s proven error.
· Fees do not include taxes, governmental charges, carrier surcharges, or third-party fees unless expressly stated. The client is responsible for applicable taxes other than taxes on Riant’s net income.
· Except where required by law or expressly agreed in writing, payments are final and are not refundable or prorated for unused time, partial periods, discontinued use, or suspension caused by the client.
Failed Payments and Chargebacks
The client must maintain a valid payment method. We may retry failed charges, suspend affected Services, restrict usage, or require payment before restoring access. The client must contact us promptly to resolve a billing dispute before initiating a chargeback. Unjustified chargebacks do not cancel amounts lawfully due.
14. Term, Renewal, Cancellation, and Data Transition
The initial term, renewal cycle, and cancellation notice are stated in the applicable client-specific document. Unless that document says otherwise, subscriptions automatically renew for successive monthly periods until canceled in accordance with the agreed notice requirements.
· Cancellation does not eliminate charges due for an initial commitment, notice period, completed work, usage, or third-party costs already incurred.
· Cancellation is effective at the end of the applicable paid or notice period unless otherwise agreed in writing.
· Either party may terminate for a material breach that is not cured within a reasonable written cure period, except that serious legal, security, abuse, carrier, or nonpayment issues may justify immediate suspension or termination.
· After termination, the client must stop using licensed service components and may lose access to websites, numbers, CRM records, AI configurations, workflows, and other platform features.
· Subject to legal retention requirements and platform limitations, client data may be deleted beginning 30 days after the effective termination date. Deletion may be permanent and irreversible.
· Any transition, export, migration, domain work, number-porting support, or transfer assistance beyond standard self-service exports may require full payment, reasonable advance notice, and additional fees.
15. Third-Party Services, Availability, and Changes
The Services depend on third-party platforms, carriers, AI providers, hosting providers, payment processors, domain registrars, calendar systems, advertising platforms, and other vendors. Their services may change, fail, restrict access, alter pricing, discontinue features, or experience outages without MktGrwth’s control.
· We do not guarantee continuous availability, uninterrupted operation, error-free delivery, carrier acceptance, platform approval, or compatibility with every third-party system.
· Scheduled or emergency maintenance may temporarily affect service.
· We may replace a third-party provider or modify an integration when reasonably necessary for security, compliance, availability, cost, or functionality.
· Third-party terms and privacy policies apply to those services, and the client may be required to accept them directly.
16. Confidentiality, Security, and Backups
Confidentiality
Each party may receive nonpublic business, technical, financial, customer, pricing, security, or operational information from the other party (“Confidential Information”). The receiving party will use reasonable care to protect Confidential Information, use it only for the relationship, and disclose it only to people and providers who need it and are subject to appropriate confidentiality obligations. Confidential Information does not include information that is public without breach, already lawfully known, independently developed, or lawfully obtained from another source. Legally compelled disclosure is permitted where required.
Security and Backups
· MktGrwth uses safeguards designed to protect information, but no system is completely secure and absolute security is not guaranteed.
· The client is responsible for securing its devices, credentials, connected accounts, internal users, and exported data.
· Unless a client-specific document expressly includes managed backups or archival retention, the client is responsible for regularly exporting and backing up information it must retain.
· The client must promptly report suspected security incidents, compromised credentials, or unauthorized use affecting the Services.
17. Acceptable Use and Suspension
You may not use or permit use of the Services to:
· Violate any law, regulation, court order, carrier rule, platform policy, or third-party right.
· Send spam, unlawful telemarketing, deceptive messages, phishing, malware, or communications to people who have opted out or lack required consent.
· Harass, threaten, defraud, impersonate, discriminate unlawfully, manipulate deceptively, or exploit vulnerable individuals.
· Create or distribute illegal, infringing, harmful, defamatory, obscene, or fraud-related content.
· Use AI for prohibited unlawful discrimination, social scoring, criminal activity, emergency dispatch, or professional decisions requiring a licensed or qualified human unless lawful safeguards and separate written approval are in place.
· Circumvent security, usage limits, carrier controls, consent mechanisms, opt-out controls, or platform restrictions.
· Interfere with, scrape, probe, reverse engineer, overload, or damage the Services or another user’s systems.
We may investigate suspected violations and suspend or restrict Services when reasonably necessary to protect people, systems, carriers, providers, MktGrwth, or third parties; comply with law; address nonpayment; or prevent material harm. Where practical, we will provide notice and an opportunity to cure.
18. Disclaimers and No Performance Guarantee
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” MKTGRWTH DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE.
· We do not guarantee search rankings, advertising approval, traffic, calls, messages, leads, lead quality, appointments, sales, revenue, profits, reviews, response rates, cost savings, or business results.
· We do not guarantee that AI output will be accurate, complete, appropriate, compliant, or accepted by every recipient.
· We do not guarantee that a message will be delivered, a caller will be connected, a number will be approved or portable, or a third-party platform will remain available.
· Search-engine, advertising, carrier, and platform policies may change, and results may be affected by competition, market conditions, client conduct, budget, seasonality, and factors beyond our control.
· Any examples, projections, demonstrations, estimates, or prior results are illustrative and do not guarantee future performance.
19. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER RIANT HOLDINGS, INC. NOR MKTGRWTH WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOST PROFITS, REVENUE, BUSINESS, GOODWILL, OPPORTUNITIES, LEADS, OR DATA; OR THE COST OF SUBSTITUTE SERVICES, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF RIANT HOLDINGS, INC. AND MKTGRWTH ARISING OUT OF OR RELATING TO THE SERVICES, THESE TERMS, OR A CLIENT-SPECIFIC DOCUMENT WILL NOT EXCEED THE FEES PAID TO RIANT FOR THE SPECIFIC AFFECTED SERVICES DURING THE THREE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
These limitations apply regardless of the legal theory and even if a remedy fails of its essential purpose. They do not apply to liability that cannot lawfully be limited or excluded.
20. Indemnification
The client will defend, indemnify, and hold harmless Riant Holdings, Inc., MktGrwth, and their officers, directors, employees, contractors, and providers from third-party claims, liabilities, damages, penalties, fines, costs, and reasonable attorneys’ fees arising from or relating to:
· Client Content, the client’s products or services, or the client’s relationship with its customers or contacts.
· The client’s messages, calls, campaigns, contact lists, consent practices, recording practices, advertising claims, or use of AI and automation.
· The client’s violation of law, carrier rules, platform policies, third-party rights, these Terms, or a client-specific document.
· The client’s negligence, willful misconduct, fraud, or unauthorized use of the Services.
We will provide reasonable notice of an indemnified claim and reasonable cooperation at the client’s expense. The client may control the defense, but may not settle a claim in a way that admits wrongdoing by or imposes obligations on an indemnified party without that party’s written consent.
21. Force Majeure
Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disasters, severe weather, fire, epidemic, war, terrorism, civil unrest, labor disputes, utility or internet failures, cyberattacks, government action, carrier action, platform outages, supply shortages, or failures of third-party providers. Payment obligations for Services already delivered are not excused.
22. Disputes, Governing Law, and Venue
Before filing a lawsuit, the complaining party will send written notice describing the dispute and allow at least 30 days for good-faith efforts to resolve it, unless immediate relief is reasonably necessary to protect confidential information, intellectual property, security, or legal rights.
These Terms and the Services are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Unless a signed client-specific document states otherwise, any lawsuit arising from or relating to these Terms or the Services must be brought exclusively in the state or federal courts located in Dallas County, Texas, and each party consents to personal jurisdiction and venue there.
23. General Terms
· Entire Agreement. These Terms, the Privacy Policy, and applicable client-specific documents form the entire agreement concerning the Services and replace prior discussions on the same subject.
· Order of Precedence. A signed master services agreement controls over a signed order form or statement of work; a signed order form or statement of work controls over these Terms; and these Terms control over general website copy or marketing material.
· Assignment. The client may not assign the agreement without our written consent. Riant may assign it to an affiliate or in connection with a merger, financing, reorganization, or sale of business or assets.
· Independent Contractors. The parties are independent contractors. Nothing creates a partnership, joint venture, employment, franchise, fiduciary, or agency relationship.
· No Third-Party Beneficiaries. These Terms do not create rights for any third party except indemnified parties expressly identified above.
· Severability. If a provision is unenforceable, it will be modified to the minimum extent necessary, and the remainder will remain effective.
· Waiver. A failure to enforce a provision is not a waiver of that provision or any other right.
· Electronic Acceptance and Notices. Electronic signatures, clicks, payments, and electronic records may be used to accept and administer the agreement. Notices may be sent to the email addresses associated with the account or stated in the client-specific document.
· Survival. Provisions concerning payment, confidentiality, intellectual property, data transition, disclaimers, liability, indemnification, disputes, and any provisions that by their nature should survive will remain effective after termination.
24. Changes to These Terms
We may update these Terms to reflect changes in the Services, technology, business practices, provider requirements, or law. The “Last Updated” date identifies the current version. Material changes may be communicated through the website, account, email, or another reasonable method. Changes will apply prospectively unless a different effective date is required by law or agreed in writing. Continued use after the effective date constitutes acceptance of the updated Terms.
25. Contact Information
MktGrwth
Owned and operated by Riant Holdings, Inc.
Email: [email protected]
Website: https://mktgrwth.com
Location: Dallas-Fort Worth, Texas